What characteristic does Application-Aware SLA NOT track?

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Application-Aware SLA (Service Level Agreement) is a performance measurement framework specifically designed to monitor and ensure the reliability and performance of applications by tracking key performance metrics. The characteristics it typically focuses on include packet loss, latency, and jitter, as these directly impact the application's performance and end-user experience.

Link utilization, however, is not a characteristic tracked by Application-Aware SLA. Link utilization measures the amount of bandwidth being used on a network link compared to its total capacity, which is more of a network infrastructure metric than one that specifically relates to application performance. While network conditions can indirectly affect application performance as a whole, Application-Aware SLA is primarily concerned with how well the application itself is performing under typical operational conditions.

By focusing on metrics like packet loss, latency, and jitter, Application-Aware SLA can provide insights that are directly relevant to user experience and application behavior, rather than broader network capacity metrics like link utilization.

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